Support
How can we help?
Questions about your order, the massager or a return? Send us a message and we'll get back to you within 24 hours on business days.
Contact us
Talk to a real person
Include your order number if you have one, it helps us reply faster.
How long does shipping take?
Orders ship within 1–3 business days. Delivery usually takes 7–15 business days and shipping is free. You'll get a tracking number by email as soon as your order ships.
What if it's not for me?
You have a 30-day risk-free trial. If you're not happy, email us at info@deerxo.com and we'll guide you through the return. See our Refund Policy for details.
Is there a warranty?
Yes, a 1-year warranty against manufacturing defects. Just email us your order number and a short video of the issue.